Terms of service

Welcome to Urban گھر. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before using our store.

1. About Our Store

Store Name: Urban گھر
Email: theurbanghar.pk@gmail.com
Phone Number: 0331-9022826

Urban گھر provides home and kitchen-related products through an online platform in Pakistan.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using this website under the supervision of a parent or legal guardian.

3. Products & Services

All products displayed are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify prices at any time without prior notice.
Product images are for illustration purposes only; actual products may slightly vary.

4. Pricing & Payments

All prices are listed in Pakistani Rupees (PKR).
We currently offer Cash on Delivery (COD) and other payment methods as displayed at checkout.
Urban گھر reserves the right to change prices or correct pricing errors at any time.

5. Order Acceptance & Cancellation

Your order is confirmed once you receive an order confirmation message or email.
We reserve the right to cancel or refuse any order due to:
- Incorrect pricing
- Product unavailability
- Incomplete or incorrect customer information
- Suspected fraudulent activity

6. Shipping & Delivery

Delivery times are estimated and may vary depending on location and courier services.
Urban گھر is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.

7. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.
Products must be unused, in original packaging, and returned within the specified time.
Shipping charges (if any) are non-refundable unless the product is defective or incorrect.

8. User Responsibilities

You agree not to:

Use the website for unlawful purposes
Provide false or misleading information
Attempt to harm, hack, or misuse the website or its services

Violation of these terms may result in suspension or permanent restriction of access.

9. Intellectual Property

All content on this website, including:

Logos
Images
Text
Graphics

is the property of Urban گھر and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

Urban گھر shall not be liable for:

Indirect or consequential damages
Loss of data or profits
Delays or service interruptions beyond our control

Use of our products and website is at your own risk.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will be effective immediately upon posting on the website.

12. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: theurbanghar.pk@gmail.com
📞 Phone: 0331-9022826